Frequently asked questions


Q. How does Changing for Good work?

Download the form and register your interest in the program. A counsellor will then contact you. This is known as the ‘intake’ stage. The counsellor will enquire about your needs and obtain contact details of a person impacted by your violence. Based on your needs a female and male counsellor will be allocated to you and introduce themselves via text message proposing a time for the first session. Following sessions will then be organised between yourself and your counsellors based on what is happening for you and at times that suit. Changing for Good counsellors provide non-judgmental, supportive counselling that challenge your behaviour attitudes, creating a space for self-reflection and behavioural change.


Q. Do I have to provide contact details of a person impacted by my behaviour?

Yes, in order to be eligible for Changing for Good we require these details.

We follow the same procedures as Men’s Behaviour Change programs.


Q. Is Changing for Good free?

Yes, the service is free.

If you are calling from a landline, you will be charged the cost of a standard local call. When calling from a mobile, call charges will vary depending on your provider and plan.


Q. Can I call if I am not based in Australia?

Unfortunately, this service is not available to people outside of Australia. Please contact your local support service.


Q. Will you share any information I disclose?

No, your counselling sessions will be confidential.

The only time this may change will be if there are any safety concerns for yourself or another person, in which case we will contact the relevant emergency authorities.


Q. How frequent and long are the counselling sessions?

Counselling sessions depend on the individual needs of the client.

They can be weekly, fortnightly or monthly and this can change depending on what is happening. Sessions can range from a five minute check-in, to a 50 minute counselling session.


Q. Do I have to commit to 12 months?

No, you can decide to leave the program at any time.

You may want support for only a short period of time, be on your own for a while, and then opt back into the program. You are eligible for counselling support over a twelve month period from program start.