MensLine Australia is a free, professional phone and online counselling service for men with family and relationship concerns.
Refer your client or patient to MensLine Australia
Health professionals can refer a client or patient to MensLine Australia for:
Multi-session counselling: A tailored program for clients who require up to four sessions with the same counsellor. In these structured sessions, counsellors work alongside clients to achieve their goals.
Case coordination: A tailored program that supports clients who present as having unmet needs and require ongoing support to connect with local services over a four to six-week period.
To refer your client or patient, click the button below to download the PDF referral form.
Please fill out the PDF form, save it to your computer, and email it to MensLine@ontheline.org.au.
What happens next?
The referrer will receive an automatic email reply when MensLine Australia receives the referral form.
MensLine Australia’s intake team will assess and register eligible clients.
Referrers will be notified via email whether the client was eligible for the service. Please advise your eligible client that MensLine Australia will be calling them to make an appointment (this will display on a mobile phone as a private number).
What should the client expect?
For multi-session counselling:
- The client will receive a call from MensLine Australia.
- The counsellor will conduct a risk and needs assessment during the first call.
- The counsellor will work with the client to prepare a multi-session goal plan.
- After the first session, the counsellor will book in the next counselling appointment.
For case coordination:
- The client will receive a call from MensLine Australia.
- The case coordinator will conduct a risk and needs assessment during the first call.
- The case coordinator will work with the client to set goals.
- The case coordinator will look for local supports to help achieve the goals.
- The case coordinator will work with the client to connect them to local supports over four to six weeks.
Find out more about MensLine Australia’s counselling services.
You may also like
How our counselling services work
MensLine Australia provides single session services to all callers and online counselling users; multi-session services to eligible clients and case coordination. Understand how our counselling services work and how to refer a client.
Learn More
Assessing risk and safety for family violence
For health professionals, identifying domestic and family violence is a complex task. There can be many factors that impact on initial assessment – how well victims and perpetrators are able to mask, minimise and deny what’s been happening, a professional’s experience, biases and responses can help and hinder disclosures.
Learn More
Supporting young men at risk of suicide
If you are dealing with a young male at risk of suicide, it can be difficult to know how to act. Male youths at risk often exhibit challenging behaviour that can make it difficult to communicate with them. Here MensLine Australia gives suggestions on how to support them.
Learn More
The role of specialist support programs and family violence
The primary role of specialist family violence services is to confront and address abuse and domestic violence. These specialist services, have sound understandings of the complex gender and power dynamics operating where family violence is occurring.
Learn More
Looking after yourself when working with family violence
It is important to recognise the impact just hearing about domestic and family violence can have on you as a health professional. Here are some tips on how to look after yourself whilst dealing with difficult situations.
Learn More
MensLine Australia promotional materials
MensLine Australia has a number of promotional materials available to download and print.
Learn More