To access online counselling and chat with a professional counsellor please register with MensLine Australia.
If you are already registered, please login.
Online chat counselling
What you can expect:
- Real time online chat with a professional counsellor
- A focused session lasting for up to thirty minutes. Your online counsellor will advise you when your session is coming to a close
- A free service available 24/7.
How to access online chat counselling:
- Please read the terms of service
- If you have any questions or queries, please contact MensLine Australia on 1300 78 99 78
- Check the ‘agree to terms of service’ box and click ‘chat with a counsellor now’ button
- You will be directed to an online chat window and may experience a hold period until a counsellor is available.
Video chat counselling
What you can expect:
- Real-time face-to-face support with a professional counsellor using Zoom Video Conferencing
- A focussed session lasting for up to thirty minutes. Your online counsellor will advise you when your session is coming to a close
- A free service available 24/7.
Please see the Zoom website for further information on installing and using Zoom Video Conferencing.
How to access video chat counselling:
- Please read the terms of service
- If you have any questions or queries, please contact MensLine Australia on 1300 78 99 78
- Check the ‘agree to terms of service’ box and click ‘talk with a counsellor now’ button
- You will be directed to an online chat window and may experience a hold period until a counsellor is available
- Once connected to a counsellor in the online chat session, the counsellor will request some information in order to connect to you in a Zoom session. Please have handy:
- Your email address
- Your Zoom chat name
- Your reasons for using the MensLine Australia video counselling service.
Once connected to a counsellor in Zoom, please leave the online chat window open for the duration of the session (this is linked to the open session in Zoom).